Privacy Policy

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Our Commitment to Your Privacy

All client materials—verbal, written, strategic, or visual—are treated as strictly confidential.

MindedGrowth:

• Does not disclose, replicate, or repurpose client content without explicit written consent
• Stores digital assets securely and purges upon project completion unless retention is requested
• Complies with GDPR and applicable data protection regulations across jurisdictions

What Information We Collect

Information You Provide Directly

• Contact details: Name, email address, phone number, company name
• Payment information: Billing address, payment method details (processed securely through third-party payment processors)
• Diagnostic responses: Your answers to the Accountability Intelligence Diagnostic
• Engagement content: Goals, schedules, challenges, progress updates shared during sessions
• Communication records: Email correspondence, session notes, implementation plans

Information Collected Automatically

• Website usage: IP address, browser type, pages visited, time spent on site (via cookies)
• Session recordings: Only if explicitly agreed in writing before each session

How We Use Your Information

To Deliver Our Services

• Analyze your diagnostic results and create personalized protocols
• Customize goal breakdowns and schedule optimizations
• Conduct mentoring sessions and track progress
• Communicate about your engagement and send administrative updates
• Process payments and maintain financial records

To Improve Our Services

• Anonymized, aggregated diagnostic data for research and product improvement
• Quality assurance and training purposes (fully de-identified)
• Understanding trends across client populations (no individual identification)

For Legal and Compliance Purposes

• Comply with legal obligations and respond to lawful requests
• Enforce our terms and conditions and protect our rights
• Prevent fraud and maintain security

How We Protect Your Information

Security Measures

• Secure storage using encrypted cloud services
• Access restricted to authorized personnel only
• Regular security audits and updates
• Secure payment processing through PCI-compliant providers
• Two-factor authentication on all systems

What We Do NOT Do

❌ Sell your personal information to third parties

❌ Share your diagnostic results publicly or with others

❌ Use your information for marketing to third parties

❌ Disclose identifiable client information without your explicit written consent

Data Retention & Deletion

How Long We Keep Your Data

• Session notes and engagement materials: Retained for 12 months post-engagement for continuity purposes and potential future engagements
• Diagnostic results: Retained for 12 months to track progress if you return for additional services
• Financial records: Retained for 7 years per UK tax law requirements
• Anonymized research data: May be retained indefinitely (fully de-identified, no way to trace back to you)

Your Right to Request Deletion

• You may request copies of your materials or deletion of your data at any time by emailing [info@mindedgrowth.com].

Upon written request:

• All personal data (except financial records required by law) will be permanently deleted within 30 days
• You will receive confirmation once deletion is complete
• Financial records will be anonymized after the 7-year legal retention period

Sharing Your Information

We May Share Information With:

Service providers: Trusted third-party providers who assist with:

• Payment processing (Stripe, PayPal, etc.)
• Email communications (email service providers)
• Cloud storage (Google Drive, Dropbox, etc.)
• Calendar and scheduling tools
• Website hosting and analytics

All service providers are contractually bound to protect your information and may only use it to provide services on our behalf.

Legal requirements: We may disclose information if required by law, legal process, or government request.

Business transfers: If MindedGrowth is acquired or merged, your information may be transferred to the new entity (you will be notified).

We Will NEVER Share:

• Your diagnostic results with anyone without your explicit written permission
• Your goals, challenges, or personal content discussed in sessions
• Identifiable information in case studies or marketing without your authorization
• Your information with competitors or for commercial gain

Your Rights Under GDPR

If you are located in the UK or EU, you have the following rights:

• Right to access: Request a copy of all personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request your data in a machine-readable format
• Right to object: Object to processing of your data for marketing or research purposes
• Right to withdraw consent: Withdraw consent at any time (does not affect processing already completed)
• Right to lodge a complaint: File a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights have been violated

To exercise any of these rights, contact us at [info@mindedgrowth.com].

Cookies & Website Analytics

What Cookies We Use

• Essential cookies: Required for website functionality (e.g., session management, security)
• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Marketing cookies: Track effectiveness of advertising campaigns (if applicable)

Managing Your Preferences

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality. 

For more information, see our Cookie Policy.

Anonymized Data & Research

We may use anonymized, aggregated data from diagnostic assessments for:

Research and product development

Industry insights and trend analysis

Marketing materials showing general outcomes (e.g., "70% of clients report improved focus")

This data is fully de-identified and cannot be traced back to any individual client.

Testimonials & Case Studies

Use of your name, images, business names, testimonials, or specific outcomes requires explicit written authorization.

What We May Do Without Permission:

• Reference general, anonymized outcomes (e.g., "Clients report 40% improvement in goal completion rates")
• Use aggregated diagnostic data in research or marketing (fully de-identified)

What Requires Your Written Consent:

• Named testimonials on our website or marketing materials
• Case studies identifying you or your business
• Quotes attributed to you
• Photos or videos featuring you

You may revoke authorization at any time with reasonable written notice (minimum 14 days).

Session Recording & Documentation

Sessions are not recorded unless explicitly agreed by both parties in writing before each session.

If recording is permitted:

Recordings are for internal quality assurance only

Recordings will not be shared publicly, used for marketing, or distributed without separate written consent

You have the right to request deletion of any recordings at any time

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it immediately.

International Data Transfers

If you are located outside the UK, please note that your information may be transferred to and processed in the UK. We ensure appropriate safeguards are in place for international transfers in compliance with GDPR.

Changes to This Policy

We may update this Privacy & Confidentiality Policy from time to time. Material changes will be communicated via:

• Email notification to active clients
• Prominent notice on our website
• Updated "Effective Date" at the top of this policy

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this policy, to exercise your data rights, or to request deletion of your information:

Email: [info@mindedgrowth.com]

Subject Line: "Privacy Request - [Your Name]"

We will respond to all requests within 30 days.

Data Protection Officer

For GDPR-related inquiries or complaints:

Data Protection Contact: [info@mindedgrowth.com]

UK ICO: https://ico.org.uk (to file a complaint)

Related Policies:

Terms & Conditions | Payment & Refunds | Intellectual Property | Liability & Disclaimers

MindedGrowth® | UK Trademark Registration No. UK00004264762

© 2024-2025 MindedGrowth. All rights reserved.

We take your privacy seriously. Your trust is our foundation.